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5. Player Management

5.1 Player Session

Users can use Player Management to check the data of Player Session and Player List. Click on “Player Session” to open the player session page. A new tab will be opened beside the Dashboard tab. Click on the X symbol to close the tab. Each tab can be closed separately.

Player management

Player session

Once the Player Session tab is opened, fill in the following details:
(Customized Settings)

Operator: The default operator will be one of your own operators. Fill in the operator or sub-operator’s name of your choice to search.
Player: Select “E” (Screenshot 89 Red Box) to search the exact match of the player’s name. “P” is to search by using match prefix of the player.
Date/Time: The default date of the report will be Today’s date. The time period can be customized. (Select Today, Yesterday, Last 7 Days, Last 30 Days or This Month).

Once the details above are filled in, click “Search” to generate the final report.

Player session search

5.2 Player List

Users can click on “Player List” to open the player list page. A new tab will be opened beside the Dashboard tab. Click on the X symbol to close the tab. Each tab can be closed separately. Player list

Once the Player list tab is opened, fill in the following details:
(Customized Settings)

Operator: The default operator will be one of your own operators. Fill in the operator or sub-operator’s name of your choice to search.
Player: Select “E” (Screenshot 91 Red Box) to search the exact match of the player’s name. “P” is to search by using match prefix of the player.
Currency: Select the currency to be shown in the report.
Status: Select Active, Inactive or Suspended.
Player Type: Select Live or Test Accounts.

Once the details above are filled in, click “Search” to generate the final report.
Player list search

After obtaining the report, click on the icons under “Action” to edit the relevant information.

Player list icon

  1. Update Player Details
  2. Kick Player
  3. Create Free Game for Player
  4. Create Bonus for Player

Click on Update Player Details to edit:
Player detail edit